Shipping policy

Shipping Policy

Shipping Provider:

We use Shiprocket to handle all our shipping needs, ensuring reliable and efficient delivery of your orders.

Processing Time:

All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates and Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on the destination and shipping method selected. Estimated delivery times will be provided during checkout.

Shipment Confirmation and Order Tracking:

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

Avenzes Bio Formulations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Avenzes Bio Formulations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly at avenzesbioformulations@gmail.com to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping:

Currently, we only ship to addresses within [List of Countries or Regions]. For inquiries about international shipping to other locations, please contact us at avenzesbioformulations@gmail.com.

Shipping Restrictions:

We are unable to ship to P.O. Box addresses or military APO/FPO addresses.

Customer Service:

For any shipping-related questions or concerns, please contact our customer service team at avenzesbioformulations@gmail.com. We are here to assist you with any issues or inquiries you may have regarding your order.

Thank you for choosing Avenzes Bio Formulations for your needs. We are committed to providing you with exceptional service and timely delivery of our high-quality products.